
Our Mission
At Mission Property Maintenance, we strive to elevate the standard of landscaping services through dependable scheduling, high-quality work, and a customer-first approach.
How do we commit to our mission?
Our commitment to excellence is rooted in a strong set of values that guide how we operate and ensure a consistently high standard of service for our clients.
Pride and Honesty
We stand behind every job we complete and take pride in delivering results we are confident in. Because our business is built on long-term client relationships, we value honesty, integrity, and open communication, and we actively welcome feedback to continually improve our service.
Simplicity
We understand that your time is valuable and that hiring a maintenance company is about reducing hassle and gaining peace of mind. Our goal is to make every aspect of our service simple and efficient without compromising the quality of our work. We communicate promptly, keep our terms clear, and aim to answer questions before they arise. To further streamline the process, we provide digital invoices with convenient online payment options, including credit card, e-transfer, and Apple Pay.
Respect
We believe respect begins with how we conduct ourselves. By respecting our clients, their neighbours, and our own standards, we ensure a professional experience on every property. This includes working at reasonable hours, maintaining clean worksites, and using well-maintained equipment. We treat every request, inquiry, and piece of feedback with care, and we approach each property as if it were our own. Our team maintains a professional presence at all times, helping raise the standard of our industry.
Professionalism
We hold ourselves to a professional standard and believe that professionalism must be demonstrated through our actions. This means clear and respectful communication, experienced and reliable service, and a commitment to doing exactly what we say we will do. We maintain a professional appearance, use well-maintained equipment, and approach every job with the level of care and consistency our clients expect.
Relationship Oreintated
Our goal is to build lasting client relationships through dependable service and clear communication. We believe commitment should be earned through performance, and we take responsibility for resolving any issues that may arise.
Why do we care so much?
We stay true to our values for two important reasons: our reputation, and the reputation of our industry. Our business is built on word-of-mouth, and maintaining a strong reputation allows us to continue doing work we take pride in. We also believe our industry should be represented by contractors who care about quality, professionalism, and the communities they serve. Kelowna is a beautiful place, and it deserves service providers who treat it with respect.
